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Privée Clinic - Terms & Conditions

Before being treated, our injectors will determine your medical history and examine you to ensure you are suitable for treatment. Treatments performed at Privee Clinic vary between clients and individual results may vary. 

Your medical or personal information will never be shared and only accessed by registered medical professionals where necessary.

Booking & Cancellation Policy

All appointments made at Privee Clinic will require debit card details before bookings. You will not be charged a deposit at the time of booking.
Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur and you may need to cancel or reschedule your appointment. If this happens and you need to cancel your appointment, we respectfully request at least 24 hours' notice. 

If you cancel or reschedule your appointment within 24 hours our cancellation policy will be applied and charged to your credit card. 

Our Policy:

  • Any cancellation or reschedule made less than 24 hours will result in a $100 cancellation fee. 
  • If you are more than 10 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.
  • We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.

If you need to cancel or change an appointment, this can be done by calling the clinic directly on 02 8041 5725 or texting 0428 170 420 after hours.

 

Promotions Policy

Multiple Vial Filler Promotions 
When booking in for multiple vial filler promotions, you must use all vials in one appointment unless an injector assesses you as medically unable to do so. Learn more about what packages are available at the clinic here.

Skin Treatment Packages 
When purchasing multiple treatment packages, treatments must be redeemed within 12 months of initial purchase unless a practitioner assesses you as medically unable to do so. 

 

Gift Cards & Vouchers

Gift Cards 
Gift Cards must be used within 12 months of being issued and cannot be used in conjunction with any other voucher or offer. 

Birthday Vouchers
Privée Clinic sends each of our valued clients a $50 voucher for their birthday annually. This must be used within 1 month of being sent and cannot be used in conjunction with any other voucher or discount. Voucher can be used on Treatments only.

$50 Credit - New Customer Offer
Sign up for our marketing emails and receive $50 AUD off your first appointment (in one signal transaction). For Online Bookings, you must include the Promo Code (received via email) in the Online Booking form in order to redeem this offer. For Phone Bookings, you must provide our reception team with your Promo Code to redeem this offer. Discount is non-transferable. One-time use only. Cannot be combined with any other offers or promotions, and can only be used on Treatments. Applies to new bookings only. Privée Clinic reserves the right to modify or cancel this promotion at any time without notice. By signing up for marketing emails, you agree to receive emails from Privée Clinic and accept the Terms and Conditions and Privacy Policy.

 

Treatments

Sculptra 
Sculptra is a product that is required to be reconstituted 48 hours in advance. For this reason, when booking an appointment for Sculptra the clinic will take a $100 deposit that will be used towards payment. In case of cancellation or change in treatment, you agree to forfeit the deposit. 

Dermal Filler 
When purchasing a full ml of filler, it must be used in one appointment unless medically unable to do so. 

Anti-wrinkle
Any further treatment or top-ups from the initial appointment are payable in full. 

 

If you wish to discuss any of the above, or book an appointment at Privée Clinic, please contact us on 02 8041 5725